The People Who Work Here: Les Winkler, Chief Operating Officer

To hear Les Winkler’s story is to hear a history of the surface finishing industry. And that story takes you from Michigan to Texas.

“This industry is built on relationships,” Les said of the surface finishing industry. “At some point all of the players have either worked for or with each other.”

“In the end, though, they are all focused on the customer.”

Les should know. A 45-year veteran of the industry, Les has been with A Brite Company since 1994 and is currently its Chief Operating Officer. A Brite Company is the leader in the metal finishing industry for process chemistry and equipment. A Brite is based in Garland, Texas.

“Before coming to A Brite, I worked for the competition for years,” Les said. “I’ve known Frank for most of my career and when he and I would talk, Frank would always ask ‘When are you coming to work with us?’”

“For years I kept answering ‘Why should I?’ while continuing to watch A Brite grow until one day when I actually said to Frank, ‘Why not?’”. That was the day I went to work for A Brite,” Les said.

Frank is Frank Dunigan, the CEO of A Brite.

With a BS in Chemistry from Wayne State University, Les has learned the business by doing a variety of things during his career. And he’s worked for companies that are among the leaders in the specialty chemicals industry, including Udylite and McGean and Rohco.

“I’ve been in sales, service, training, marketing, manufacturing operations and compliance,” Les said. “But it was always customer focused.”

Les is most proud of A Brite’s recent ISO 9001 certification.

“That’s just the icing on the cake.”

Les and the rest of the A Brite family can be reached at 214-291-0400 or through the website.

The People Who Work Here: Dr Chalo Aoun Research Director

When the finish on your client’s products can mean the difference between booming sales and no sales, it becomes critical to make sure all runs well for them in their manufacturing processes.

“The proprietary additives our clients buy from us’ represent one to two percent of their total manufacturing cost, but can mean all the difference between a sale and no sale,” Dr. Chalo Aoun said. “If the color or brightness of a finish, for example, is poor , the end customer may choose another product based on appearance.”

“Our clients rely on us,” Dr Aoun said.

Dr. Aoun is Research Director for A Brite Company. A Brite Company is the leader in the metal finishing industry for process chemistry and equipment. A Brite is based in Garland, Texas.

Dr. Aoun is responsible for research and development of A Brite’s line of products. A Brite is customer driven and does invest in research even in old technologies. . She does everything from improving existing products to creating new proprietary additives in order to solve specific problems or to achieve a desired finishes for the end client.

A Brite makes things happen and happen better. In raw materials shortage, we find alternatives, if the client’s specifications change, we modify and adapt, if new finishes appear on the market we compete. We do not sleep on our laurels.

And breakthroughts they can be. In the time she has been at A Brite, Dr. Aoun has helped grow the nickel product line from a single product to a list of 10, the zinc processes were created and many other surface finishing processes. Customer need and requirements have driven A Brite to create new products that improve the end product or increase efficiency.

Dr. Aoun has been with A Brite for 17 years. She earned her PhD in Chemistry from University of Texas at Dallas. She also has earned a BS in Chemistry and holds two Master’s degrees in science.
“I’ve been very fortunate to work for a company that sees the whole of the process,” Dr. Aoun said. “A Brite listens to the customer and works side-by-side with them to ensure their success. This environment has enabled me to understand the science behind a process, build a fund of formulas and back them with chemistry,.”

Dr. Aoun and the rest of the A Brite family can be reached at 214-291-0400 or through the website.

The People Who Work Here: Jackie Frank, Chemical Purchasing Inventory Manager

When she was a girl growing up on a ranch in North Texas, Jackie Frank learned a lesson that she hasn’t forgotten to this day.

“When we were kids, my cousin was filling a tank on my grandparents’ ranch,” Jackie recounted recently. “However, she forgot to take the hose out after she was finished and the water in the tank was siphoned out by the unattended hose. The tank had chemicals in it that were toxic and the siphoned water polluted by grandparents’ well,” Jackie recalled.

“They had to dig a new well.”

That lesson of paying attention to detail has stayed with her. In the metal surface finishing business, a missed keystroke on order can destroy a customer’s system.

Jackie is responsible for the inventory and ordering a raw materials for A Brite Company. A Brite Company is the leader in the metal finishing industry for process chemistry and equipment. A Brite is based in Garland, Texas.

“We maintain a just-in-time inventory,” Jackie said. “I order raw materials based upon orders so that we can contain costs in the warehouse,” she said. Jackie also maintains stock of products of other manufacturers A Brite distributes.

And that’s not all Jackie does. “I arrange all of the prepaid and inbound freight for the company,” Jackie said.

Jackie is a veteran of the chemical and surface finishing business, having come over to A Brite in the ACI Chemicals acquisition. She has worked on the A Brite premises since 2004.

“I started as a temp and worked my way through the company,” Jackie said. “I love what I do and can’t imagine working anywhere else.”

Jackie and the rest of the A Brite family can be reached at 214-291-0400 or through the website at www.abrite.com.

The People Who Work Here: Craig Hassell, Customer Service Manager

Being a visual guy in a company full of chemists can have its advantages. Or so it is with Craig Hassell.

“I produced the first ad for the company that didn’t look like it came from our industry,” Craig said. “”While I understand the industry and have worked here for 15 years, I still have an ‘outsiders’ point of view.”

By ‘outsider’ Craig means he isn’t a chemist. He has a degree in Visual Communications. But he is a veteran of the industry because of his work at A Brite Company.

Craig is the Customer Service Manager at A Brite Company. A Brite Company is the leader in the metal finishing industry for process chemistry and equipment. A Brite is based in Garland, Texas.

“When I was first hired on by the company,” Craig continued, “they were looking for help designing ads and a website. I am proud to say we were the first company in the metal finishing industry with a website,” he said.

Since that time, Craig has served several roles with the company until being named Customer Service Manager in 2008.

“My knowledge of the industry and the company comes from having worked in quality control and as ad manager before taking on this assignment,” Craig said. “Thanks, to Frank, I’ve had the opportunity to build my skills and help the company.”

Frank is Frank Dunigan, the CEO of A Brite.

Craig and the rest of the A Brite family can be reached at 214-291-0400 or through the website at www.abrite.com.

Finding the Right Environmental Solutions

In order for a system to run efficiently and correctly, a number of different types of chemicals and equipment need to be available. Look for a supplier-partner that offers chemistry and equipment for treating the effluent from your system. If they offer quality products, a knowledgeable team of experts and innovative techniques, you should be able to fulfill your waste water treatment requirements as well as run a profitable operation.

The different types of chemicals and equipment in a variety of categories that you should look for include:

• Coagulants
• Defoamers
• Control equipment
• Flocculants
• Precipitants
• Pumps
• Source water technologies
• Scrubbers
• Tanks
• Waste minimization equipment

In subsequent posts we will discuss each area individually and talk about the pros and cons of each one.

The Finishing Touch