Showing posts with label James Greer. Show all posts
Showing posts with label James Greer. Show all posts

Saturday, January 7, 2012

The Best in Equipment and Supplies

A number of our customers don't realize that A Brite Company is not only their source for chemistry, we also can (and do) provide equipment and parts to keep their lines running.

"When it comes to parts, equipment and supplies, we have a full range," Dan Dunigan said.  Dan is Director of Technical Sales and Service for A Brite. "And we have one of the best trouble shooters in the industry in James Greer."

James Greer is A Brite's Purchasing and Equipment Manager.  You can read his bio here.

"When it comes to keeping our customers up and running," Dan continued," we will do just about anything from testing chemistry to changing out filters to recommending a different pump.  Whatever it takes, our team can take it on. to solve our customers' problems."

A Brite Company is the leader in the metal finishing industry for process chemistry and equipment.  A Brite is based in Garland, Texas.

You can reach Dan, James and the rest of the A Brite family at 214-291-0400 or at their website.

Wednesday, July 27, 2011

The People Who Work Here: James Greer, Purchasing/Equipment Manager

The phone rings. It is a customer with a problem with his metal finishing process equipment. But wait, you sell process chemistry.

Hmmmm.

If James Greer is on the answering end of that call, the answer always starts with “How may I help you?”

James is the Purchasing and Equipment Manager at A Brite Company. A Brite Company is the leader in the metal finishing industry for process chemistry and equipment. A Brite is based in Garland, Texas.

“After more than 20 years in the oil fields of Texas and Oklahoma, I knew what a customer was asking for when they described their problem,” James told us recently. “I found I also understood when they asked for one part and the problem they were having was really needing another part.”

Being able to communicate with the customer and then meet their needs quickly is James’ stock in trade.

“Our customers are dealing with real time,” he said. “If their line goes down, it costs them money. We have to react quickly by diagnosing the problem and getting them the part.”

While A Brite sells chemistry, it also provides solutions to their clients to make sure their lines are up and running. That’s where James comes in.

“I also know when to not sell them something,” James added. “We want happy customers and honesty is a part of what we do. Sure I can sell many parts, but if that’s not their problem, then I won’t,” he said.

James and the rest of the A Brite family can be reached at 214-291-0400 or through the website at www.abrite.com.